Support

The installation will depend on where you purchased Weather Preset Pro from. Please note which store you purchased Weather Preset Pro from before applying the troubleshooting issues below.

SoFly, Aerosoft, FlightSim.com, FlightSim.to

After downloading Weather Preset Pro, you will be able to run the Weather Preset Pro installer. By following the on-screen instructions, you should be able to effortlessly install Weather Preset Pro.

You will need to press the 'Install' button on the corresponding version of Microsoft Flight Simulator you are running. 

If you own Microsoft Flight Simulator through the OneStore or as a physical disk, you will need to choose the option to install which says "OneStore".

If you own Microsoft Flight Simulator through Steam, you will need to choose the option to install which says "Steam"

Orbx

Once you have purchased through OrbxDirect, you will need to open the Orbx Central and locate Weather Preset Pro under the 'utilities' section in Orbx Central. You will then need to click the blue 'Install' button to initiate the installation process.

If you have issues with Orbx Central, you will need to refer to their documentation: https://orbx.to/central-guide

Contrail

You will be able to install Weather Preset Pro through the Contrail app. Simply click the 'install' button and follow any additional prompts. The application will detect the correct folder and install it into the simulator.

Microsoft Flight Simulator Marketplace (PC)

If you purchased through the in-sim Marketplace, you will need to click "Buy and Download". This will prompt you for payment. Once approved, the download and installation will start automatically. You can check this by the notification bell in the upper right side. Once installed, you will be able to find the presets under the weather menu both via the in-sim menu and from the world map menu. 

If you already own the product and it's not installed, you can simply click "Download" from the product page within the in-sim marketplace.

Microsoft Flight Simulator Marketplace (Xbox)

If you purchased through the in-sim Marketplace, you will need to click "Buy and Download". This will prompt you for payment. Once approved, the download and installation will start automatically. You can check this by the notification bell in the upper right side.  Once installed, you will need to restart the simulator or restart your Xbox console. This will clear the memory on your system to allow the presets to then appear.

You can find more information here: https://soflysim.freshdesk.com/support/solutions/articles/80000986585-xbox-installation

If you continue to have installation issues, raise a ticket with us.