Help and Support

Known Limitations
As with many products, there are sometimes limitations. In the case of STORM this is also the case. This article will inform customers (ahead of purchase) w...
Fri, 27 May, 2022 at 7:07 PM
FlyByWire A32NX Missions Not Appearing
10 of the 'Educational Airliner Mission' packs are dependent on the FlyByWire A32NX being installed. After it is installed, they will appear u...
Fri, 27 May, 2022 at 7:10 PM
Where do I find the FlyByWire A32NX routes?
You can find the routes for the Educational Airliner Flights for the FlyByWire A32NX in the user manual on page 25. You can see the user guide here: htt...
Fri, 27 May, 2022 at 7:11 PM
Missions: Voice clip does not play
All of the missions have been tested and all of the voice clips have played with no issue. If you experience an occasion where the voice clip does not play,...
Fri, 27 May, 2022 at 7:15 PM
Mission failed due to time running out
Some missions are time-based meaning if you don't complete certain tasks in time, you will fail them. If you feel the time ran out quicker than exp...
Fri, 27 May, 2022 at 7:16 PM
Hurricanes seem unrealisitc
All of the historic hurricanes are built within the confines of the Microsoft Flight Simulator SDK. They are placed in accurate positions based on real-worl...
Fri, 27 May, 2022 at 7:19 PM
How do I find a hurricane if they're static?
Good question. We have given you multiple ways to find hurricanes within the simulator. Option 1 - Be an explorer We have given each hurricane a...
Fri, 27 May, 2022 at 7:23 PM
How to load a hurricane?
You can load a hurricane by selecting it from the 'Weather preset' selection in the simulator. The user guide details how to do this: https://dri...
Fri, 27 May, 2022 at 7:24 PM
Hurricane Doesn't Appear?
Before you assume a hurricane isn't appearing, please take a look at the following: Hurricanes are static and are placed in specific locations aro...
Tue, 31 May, 2022 at 11:25 AM
How do I find the Global or Hurricane presets?
You can find either the Global or Hurricane presets through the world map (free flight) or whilst in flight through the 'weather' icon. Each o...
Tue, 31 May, 2022 at 11:32 AM